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Saguaro Man 2020 Ticket Rollover/Refund FAQ

Map of AZ showing Wilcox, AZUpdate 04/12/2021

For the latest ticket information see the Saguaro Man Tickets page

Saguaro Man 2021 dates have been announced and 2020 ticket holders have the option to rollover their tickets or request a refund now, and get into an early-bird sale this summer.

Questions? Email arizona @burningman.org

How do I Rollover my SMan 2020?

You would have received an email update on 04/12/2021 with information on rollover tickets. Having read the email and the FAQ below, if you still have questions – please email tickets @azburners.org

How do I request a refund?

Fill out this form to Request a Refund for your 2020 tickets. If you don’t contact us, your ticket will be automatically rolled over for 2021. (updated 4/12/2021)

Frequently Asked Questions

Q: What are my options?
A: You can rollover your 2020 tickets and use them in 2021 or you can request a refund. More info below on refunds and rollovers. (updated 3/29/2021)

Q: How do I request a roll-over or refund
A: Fill out this form to Request a Refund your 2020 tickets. If you don’t contact us, your ticket will be automatically rolled over for 2021. (updated 4/12/2021)

Q: Will I get pre-sale access to SMan 2021 tickets if I request a refund?
A: Yes! Every 2020 ticket holder gets a pre-sale invitation for a ticket for 2021. We expect to start selling tickets in June 2021. (updated 3/29/2020)

Q: What are the dates for Saguaro Man 2021?
A: Currently plan for SMan 2021 is October, 2021 (updated 3/29/2021)

Q: How much of a refund will I receive?
A: We had have enough folks opt to roll over their 2020 tickets so have enough money to issue full refunds (minus fees charged by the ticketing vendor and credit card companies). Fees make up less than $5 of the ticket price. (updated 8/15/2020)

Q: How do I look up my 2020 tickets?

A: Log into https://burnertickets.com and click on “Events” and scroll down to “Saguaro Man 2020” and you will see your tickets and ticket numbers. The “My Events/Transfers” link won’t list SM2020 because the original event date is in the past.

Q: Since we didn’t have a 2020 event, what did we spend money on in 2020?
A: Land! We now own 80 acres of high-desert land in Cochise County – near the town of Wilcox, AZ. We also owe taxes on the land, pay for insurance, etc.

Q: When can we visit the land?
A: DPW, the Land team, etc. are doing work on the land, but we won’t be hosting any recreational events on the land at this time. If/when DPW or Land teams need volunteers, they will reach out. See: https://azburners.org/departments/ to learn how to join these teams.